This policy is currently under review. The latest version is published on this page.
This website privacy policy was updated on: 10/03/2019
If you have any questions about this policy, please email [email protected] or write to: Privacy Policy Team, Rentplus, Studio 5-11, 5 Millbay Road, Plymouth, PL1 3LF.
We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.
We also collect information to better understand how visitors use this website and to present timely, relevant information to them.
We may collect the following information:
Collecting this data helps us understand what you are looking from the company, enabling us to deliver improved products and services.
Specifically, we may use data:
When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to:
If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:
We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.
Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.
We will always hold your information securely.
To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.
We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.
Our website may contain links to other websites.
Please note that we have no control of websites outside the [domain name] domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.
Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Rentplus. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Rentplus takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Our website uses cookies. A cookie is a small file of letters and numbers that we put on your computer. These cookies allow us to distinguish you from other users of the website, which helps us to provide you with a good experience when you browse our website and also allows us to make improvements.
The cookies we use are ‘system’ cookies and ‘analytical’ cookies. System cookies are necessary for the purpose of making the site function. Without these cookies, the site will not work correctly. System cookies do not collect personal data and are deleted when the user closes their browser.
‘Analytical’ cookies allow us to recognise and count the number of visitors and to see how visitors move around the site when they’re using it. This helps us to improve the way our website works, for example by making sure users are finding what they need easily.
The table below explains what cookies we use and why. This information is correct as of March 2015.
| NAME | DESCRIPTION | CATEGORY | EXPIRY |
|---|---|---|---|
| has_js | The has_js cookie is used to determine whether the user’s browser has enabled javascript or not. | Strictly necessary | End of browser session |
| _ga | Used to distinguish users. | Optional | 2 years |
| _gid | Used to distinguish users. | Optional | 24 hours |
| _gat | Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_. | Optional | 1 minute |
| AMP_TOKEN | Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service. | Optional | 30 seconds to 1 year |
| gac | Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. | Optional | 90 days |
| AWSELB | AWS Classic Load Balancer creates load balancing cookie: used to map the session to the instance. | Strictly necessary | 1 Day |
| AWSALB | Classic AWS load balancer first receives a request from a client, it routes the request to a target, generates a cookie named AWSALB that encodes information about the selected target, encrypts the cookie, and includes the cookie in the response to the client. | Strictly necessary | 1 Day |
| _fbp | Used by Facebook to deliver a series of advertisement products such as real-time bidding from third-party advertisers. | Optional | End of browser session |
| __CookieConsent* | __CookieConsent cookie is a plugin used to comply with EU guideline. __CookieConsent* would replace with version of plugin for example __CookieConsentV110 | Strictly necessary | 90days |
| .ASPXFORMSAUTH | This attribute is used to specify the HTTP cookie to use for authentication. | Strictly necessary | End of browser session |
| .ASPXROLES | Cookies used to keep track of if the visitor has any permissions on the website. Only used for logged in users | Strictly necessary | End of browser session |
| ASP.NET_SessionId | SessionId what .NET Manages for maintaining session | Strictly necessary | End of browser session |
| End of browser session | Collects data on the number of times a user has visited the website as well as dates for the first and most recent visit. Used by Google Analytics. | 2 Years | |
| _utmb | Collects data on the number of times a user has visited the website as well as dates for the first and most recent visit. Used by Google Analytics. | Session | |
| __utmz | Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics. | 6 Months | |
| __utmc | Registers a timestamp with the exact time of when the user leaves the website. Used by Google Analytics to calculate the duration of a website visit. | Session | |
| bm_sv | Akamai Bot Manager – Security cookie Helps us protect the site against malicious users. | Persistent cookie | Performance cookie |
| ak_bmsc | Akamai Bot Manager – Security cookie Used by Akamai to optimize site performance and security | Persistent cookie | Performance cookie |
| AWSALBCORS | Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. | Persistent cookie | Essential cookie |
The information contained in this website is for general information purposes only. The information is provided by Rentplus and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, expressed or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.